Arbor Acres United Methodist Retirement Community
1250 Arbor Road, Winston Salem, NC 27104
4 out of 5 in Medicare’s overall rating
Summary
Arbor Acres United Methodist Retirement Community is a nursing home in Winston Salem, North Carolina, in Forsyth County. According to Medicare (CMS), it has 6 certified beds and it cares for an average of 5 residents a day. It is certified by Medicare since 2017. It is a nonprofit home. It is part of a continuing care retirement community (CCRC), where a person can move from independent or assisted living to nursing care without leaving the campus. It has 4 out of 5 stars in Medicare’s overall rating. The closest hospital with an emergency room is Novant Health Forsyth Medical Center, about 2.5 miles away in a straight line.
What it offers
- Resident council
- Yes, residents have an organized council
- Residents on the day of the last inspection
- 5 (4 on Medicare), on March 20, 2025
Public data from CMS — Long-Term Care Facility Characteristics (Form 671), 2nd quarter of 2026, CMS — Nursing Homes: Provider Information, September 30, 2026. Confirm the details when you call.
Medicare ratings
Medicare (CMS) rates certified nursing homes from 1 to 5 stars. Arbor Acres United Methodist Retirement Community has 4 out of 5 in the overall rating.
- Overall
- 4/5
- Health inspections
- 4/5
- Staffing
- Not rated
- Quality measures
- 2/5
- Long-stay residents
- Not rated
- Short-stay residents (rehab)
- 2/5
Star ratings are a useful reference, not a final verdict: it’s best to visit, meet the staff and ask your questions. Source: CMS, September 1, 2026.
Key facts
- Ownership
- Nonprofit (corporation)
- Certification
- Medicare
- Continuing care retirement community (CCRC)
- Yes
- Resident or family council
- Resident council
- Certified since
- June 30, 2017
- CMS certification number (CCN)
- 345573
What certification means. A certified nursing home meets the federal requirements of the Centers for Medicare & Medicaid Services (CMS) to receive payments from Medicare, as a skilled nursing facility, or from Medicaid, as a nursing facility. Federal rules require it to have enough nursing staff 24 hours a day, and the state agency inspects it without advance notice. Medicare covers only short stays for skilled care (nursing or therapy), usually after an inpatient hospital stay of at least 3 days, for up to 100 days per benefit period. For long stays, ask whether your family member qualifies for Medicaid.
Services and features
Arbor Acres United Methodist Retirement Community hasn’t shared information about its services, prices, languages or availability yet. When you call, ask who they serve, what the rate includes, whether any staff speak Spanish and whether they have an opening now. Use our checklist.
Questions to ask when you call
Marisol’s tip: a ten-minute call clears up a lot. Keep these questions handy and write down the answers so you can compare with other places.
- Do you have a bed available now, and for what kind of stay: rehab after the hospital or long-term care?
- Do you accept Medicaid from admission, or only after a period of private pay? Do you take my relative’s Medicare plan?
- Is there staff who speaks Spanish on every shift, including nights?
- What therapies do you offer (physical, occupational, speech), and how many days a week?
- How do you keep the family informed, and when is the care plan meeting?
- What are the visiting hours, and can several family members visit at once?
Location and what’s nearby
The map loads as you scroll.
- Address
- 1250 Arbor Road, Winston Salem, NC 27104Forsyth County
- Closest hospital with an emergency room
- Novant Health Forsyth Medical Center3333 Silas Creek Parkway, Winston-Salem · 2.5 miles in a straight line · source: CMS Hospital General Information
Ask which hospital they send residents to and who goes with them.
Medicare inspections
Like every certified nursing home, Arbor Acres United Methodist Retirement Community gets regular inspections that the state carries out on Medicare’s behalf. We show you the public summary so you have the full picture. Each place can tell you how it works and what improvements it has made: it’s a good conversation to have during your visit.
- Last standard inspection
- March 17, 2026 · 1 deficiency cited
- Fines (last 3 years)
- None on record
See the full reports on Medicare Care Compare. Source: CMS, September 1, 2026. Do you run this nursing home? Add your information so families can learn about your work.
Who to call in North Carolina
- Long-Term Care Ombudsman
- North Carolina Long-Term Care Ombudsman Program (NCDHHS Division of Aging). A free, confidential service that advises residents and families of nursing homes and assisted living and helps resolve concerns with the facility.(919) 855-3400 · Official website
- Free Medicare counseling (SHIP)
- Seniors' Health Insurance Information Program (SHIIP) – North Carolina Department of Insurance. They explain what Medicare covers and how to compare plans, without selling insurance.(855) 408-1212 · Official website
- Medicaid (NC Medicaid)
- North Carolina Department of Health and Human Services (NCDHHS) – NC Medicaid. Long-term care programs: Nursing Facilities, Community Alternatives Program for Disabled Adults (CAP/DA), Personal Care Services (PCS).(888) 245-0179 · Official website
- Licensing and inspections
- NCDHHS Division of Health Service Regulation (DHSR) – Nursing Home Licensure and Certification Section.Look up a license
- Services for older adults
- NCDHHS Division of Aging – Area Agencies on Aging.(919) 855-3400 · Official website
- Eldercare Locator (nationwide)
- A free national line that connects you with your local Area Agency on Aging.(800) 677-1116 · Official website
Contact information checked against official sources on October 15, 2026. These are free public services; hogaresparamayores.com is not affiliated with them.
Official data and sources
- CMS — Nursing Homes: Provider Information, updated September 30, 2026
See a mistake? Let us know and we’ll fix it. Being listed in an official registry doesn’t mean hogaresparamayores.com knows or recommends the place.
Frequently asked questions
Does Arbor Acres United Methodist Retirement Community accept Medicaid?
Where is Arbor Acres United Methodist Retirement Community located?
What is Arbor Acres United Methodist Retirement Community’s Medicare rating?
What hospital is near Arbor Acres United Methodist Retirement Community?
How much does Arbor Acres United Methodist Retirement Community cost?
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Willow Valley Center for Nursing and Rehabilitatio
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Brighton Gardens of Winston-Salem
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Silas Creek Rehabilitation Center
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