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Care One at Redstone

135 Benton Drive, East Longmeadow, MA 01028

2 out of 5 in Medicare’s overall rating

Summary

Care One at Redstone is a nursing home in East Longmeadow, Massachusetts, in Hampden County. According to Medicare (CMS), it has 254 certified beds and it cares for an average of 187 residents a day. It has been certified by Medicare and Medicaid since 1987. It is a privately owned, for-profit home. It belongs to Careone, an organization with 37 nursing homes. The closest hospital with an emergency room is Mercy Medical Ctr, about 5.6 miles away in a straight line.

What it offers

Resident council
Yes, residents have an organized council
Residents counted on a certification survey date
167 (97 on Medicaid and 55 on Medicare), on June 6, 2024
Owner (organization)
Thci of Massachusetts, LLC

Public data from CMS — Long-Term Care Facility Characteristics (Form 671), 2nd quarter of 2026, CMS — Nursing Homes: Provider Information, CMS — Ownership, September 30, 2026. Confirm the details when you call.

Medicare ratings

Medicare (CMS) rates certified nursing homes from 1 to 5 stars. Care One at Redstone has 2 out of 5 in the overall rating.

Overall
2/5
Health inspections
2/5
Staffing
2/5
Quality measures
3/5
Long-stay residents
4/5
Short-stay residents (rehab)
3/5

Star ratings are a useful reference, not a final verdict: it’s best to visit, meet the staff and ask your questions. Source: CMS, September 1, 2026.

Key facts

Certified beds254
Residents per day (average)187
Nursing hours per resident per day3.5
Ownership
For-profit (limited liability company)Part of Careone (37 nursing homes)
Certification
Medicare and Medicaid
Resident or family council
Resident council
Certified since
May 28, 1987
CMS certification number (CCN)
225299

What certification means. A certified nursing home meets the federal requirements of the Centers for Medicare & Medicaid Services (CMS) to receive payments from Medicare, as a skilled nursing facility, or from Medicaid, as a nursing facility. Federal rules require it to have enough nursing staff 24 hours a day, and the state agency inspects it without advance notice. Medicare covers only short stays for skilled care (nursing or therapy), usually after an inpatient hospital stay of at least 3 days, for up to 100 days per benefit period. For long stays, ask whether your family member qualifies for Medicaid.

Source: CMS — Nursing Homes (certification); 42 CFR §483.35 (text via LII/Cornell); Medicare.gov — Skilled nursing facility care.

Services and features

Care One at Redstone hasn’t shared information about its services, prices, languages or availability yet. When you call, ask who they serve, what the rate includes, whether any staff speak Spanish and whether they have an opening now. Use our checklist.

Questions to ask when you call

Marisol’s tip: a ten-minute call clears up a lot. Keep these questions handy and write down the answers so you can compare with other places.

  1. Do you have a bed available now, and for what kind of stay: rehab after the hospital or long-term care?
  2. Do you accept Medicaid from admission, or only after a period of private pay? Do you take my relative’s Medicare plan?
  3. Is there staff who speaks Spanish on every shift, including nights?
  4. What therapies do you offer (physical, occupational, speech), and how many days a week?
  5. How do you keep the family informed, and when is the care plan meeting?
  6. What are the visiting hours, and can several family members visit at once?

Visit checklist · Compare up to three places

Location and what’s nearby

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Address
135 Benton Drive, East Longmeadow, MA 01028Hampden County
Closest hospital with an emergency room
Mercy Medical Ctr271 Carew Street, Springfield · 5.6 miles in a straight line · source: CMS Hospital General Information

Ask which hospital they send residents to and who goes with them.

Medicare inspections

Like every certified nursing home, Care One at Redstone gets regular inspections that the state carries out on Medicare’s behalf. We show you the public summary so you have the full picture. Each place can tell you how it works and what improvements it has made: it’s a good conversation to have during your visit.

Last standard inspection
August 20, 2025 · 9 deficiencies cited
Fines (last 3 years)
1 · $16,720

See the full reports on Medicare Care Compare. Source: CMS, September 1, 2026. Do you run this nursing home? Add your information so families can learn about your work.

Who to call in Massachusetts

Long-Term Care Ombudsman
Massachusetts Long-Term Care Ombudsman Program (Executive Office of Aging & Independence). A free, confidential service that advises residents and families of nursing homes and assisted living and helps resolve concerns with the facility.(800) 243-4636
Free Medicare counseling (SHIP)
Serving the Health Insurance Needs of Everyone (SHINE) Program. They explain what Medicare covers and how to compare plans, without selling insurance.(800) 243-4636 · Official website
Medicaid (MassHealth)
Massachusetts Executive Office of Health and Human Services (EOHHS) – MassHealth. Long-term care programs: Group Adult Foster Care (GAFC), Personal Care Attendant (PCA) Program.(800) 841-2900 · Official website
Licensing and inspections
Massachusetts Department of Public Health (DPH).
Services for older adults
Massachusetts Executive Office of Aging & Independence (AGE) – MassOptions and Aging Services Access Points (ASAP).(800) 243-4636 · Official website
Eldercare Locator (nationwide)
A free national line that connects you with your local Area Agency on Aging.(800) 677-1116 · Official website

Contact information checked against official sources on October 15, 2026. These are free public services; hogaresparamayores.com is not affiliated with them.

Official data and sources

See a mistake? Let us know and we’ll fix it. Being listed in an official registry doesn’t mean hogaresparamayores.com knows or recommends the place.

Frequently asked questions

Does Care One at Redstone accept Medicaid?
It is certified by Medicaid, according to CMS. That doesn’t guarantee an open Medicaid bed: ask when you call (413) 695-7866.
Where is Care One at Redstone located?
At 135 Benton Drive, East Longmeadow, MA 01028 (Hampden County).
What is Care One at Redstone’s Medicare rating?
2 out of 5 stars in CMS’s overall rating, 2 for health inspections and 2 for staffing.
What hospital is near Care One at Redstone?
The closest hospital with emergency services, according to CMS, is Mercy Medical Ctr, 5.6 miles away in a straight line.
How much does Care One at Redstone cost?
The facility hasn’t shared its prices with us. Cost depends on the type of room and the care needed. See typical costs.

Other places nearby

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Keep looking near East Longmeadow

Longmeadow1Springfield2Hampden1Agawam4Wilbraham2Chicopee1Massachusetts guide and directory

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