Complete Care at Milford Manor LLC
69 Maple Road, West Milford, NJ 07480
1 out of 5 in Medicare’s overall rating
Summary
Complete Care at Milford Manor LLC is a nursing home in West Milford, New Jersey, in Passaic County. According to Medicare (CMS), it has 120 certified beds and it cares for an average of 112 residents a day. It has been certified by Medicare and Medicaid since 1989. It is a privately owned, for-profit home. It belongs to Complete Care, an organization with 85 nursing homes. The closest hospital with an emergency room is Saint Clare's Hospital/ Denville Campus, about 12.4 miles away in a straight line.
What it offers
- Resident council
- Yes, residents have an organized council
- Residents counted on a certification survey date
- 107 (67 on Medicaid and 31 on Medicare), on March 7, 2025
- Owner (organization)
- Milford Manor Holdco LLC (100%)
Public data from CMS — Long-Term Care Facility Characteristics (Form 671), 2nd quarter of 2026, CMS — Nursing Homes: Provider Information, CMS — Ownership, September 30, 2026. Confirm the details when you call.
Medicare ratings
Medicare (CMS) rates certified nursing homes from 1 to 5 stars. Complete Care at Milford Manor LLC has 1 out of 5 in the overall rating.
- Overall
- 1/5
- Health inspections
- 2/5
- Staffing
- 1/5
- Quality measures
- 4/5
- Long-stay residents
- 4/5
- Short-stay residents (rehab)
- 3/5
Star ratings are a useful reference, not a final verdict: it’s best to visit, meet the staff and ask your questions. Source: CMS, September 1, 2026.
Key facts
- Ownership
- For-profit (corporation)Part of Complete Care (85 nursing homes)
- Certification
- Medicare and Medicaid
- Resident or family council
- Resident council
- Certified since
- June 1, 1989
- CMS certification number (CCN)
- 315276
What certification means. A certified nursing home meets the federal requirements of the Centers for Medicare & Medicaid Services (CMS) to receive payments from Medicare, as a skilled nursing facility, or from Medicaid, as a nursing facility. Federal rules require it to have enough nursing staff 24 hours a day, and the state agency inspects it without advance notice. Medicare covers only short stays for skilled care (nursing or therapy), usually after an inpatient hospital stay of at least 3 days, for up to 100 days per benefit period. For long stays, ask whether your family member qualifies for Medicaid.
Services and features
Complete Care at Milford Manor LLC hasn’t shared information about its services, prices, languages or availability yet. When you call, ask who they serve, what the rate includes, whether any staff speak Spanish and whether they have an opening now. Use our checklist.
Questions to ask when you call
Marisol’s tip: a ten-minute call clears up a lot. Keep these questions handy and write down the answers so you can compare with other places.
- Do you have a bed available now, and for what kind of stay: rehab after the hospital or long-term care?
- Do you accept Medicaid from admission, or only after a period of private pay? Do you take my relative’s Medicare plan?
- Is there staff who speaks Spanish on every shift, including nights?
- What therapies do you offer (physical, occupational, speech), and how many days a week?
- How do you keep the family informed, and when is the care plan meeting?
- What are the visiting hours, and can several family members visit at once?
Location and what’s nearby
The map loads as you scroll.
- Address
- 69 Maple Road, West Milford, NJ 07480Passaic County
- Closest hospital with an emergency room
- Saint Clare's Hospital/ Denville Campus25 Pocono Road, Denville · 12.4 miles in a straight line · source: CMS Hospital General Information
Ask which hospital they send residents to and who goes with them.
Medicare inspections
Like every certified nursing home, Complete Care at Milford Manor LLC gets regular inspections that the state carries out on Medicare’s behalf. We show you the public summary so you have the full picture. Each place can tell you how it works and what improvements it has made: it’s a good conversation to have during your visit.
- Last standard inspection
- March 7, 2025 · 13 deficiencies cited
- Fines (last 3 years)
- 1 · $3,595
See the full reports on Medicare Care Compare. Source: CMS, September 1, 2026. Do you run this nursing home? Add your information so families can learn about your work.
Who to call in New Jersey
- Long-Term Care Ombudsman
- New Jersey Office of the Long-Term Care Ombudsman. A free, confidential service that advises residents and families of nursing homes and assisted living and helps resolve concerns with the facility.(877) 582-6995 · Official website
- Free Medicare counseling (SHIP)
- New Jersey State Health Insurance Assistance Program (SHIP) – Division of Aging Services. They explain what Medicare covers and how to compare plans, without selling insurance.(800) 792-8820 · Official website
- Medicaid (NJ FamilyCare)
- New Jersey Department of Human Services – Division of Medical Assistance and Health Services (DMAHS). Long-term care programs: Managed Long Term Services and Supports (MLTSS), Program of All-inclusive Care for the Elderly (PACE).(800) 701-0710 · Official website
- Licensing and inspections
- New Jersey Department of Health (NJDOH) – Health Facility Survey and Licensing.Look up a license
- Services for older adults
- New Jersey Division of Aging Services – Area Agencies on Aging / Aging & Disability Resource Connection (ADRC).(877) 222-3737 · Official website
- Eldercare Locator (nationwide)
- A free national line that connects you with your local Area Agency on Aging.(800) 677-1116 · Official website
Contact information checked against official sources on October 15, 2026. These are free public services; hogaresparamayores.com is not affiliated with them.
Official data and sources
- CMS — Nursing Homes: Provider Information, updated September 30, 2026
See a mistake? Let us know and we’ll fix it. Being listed in an official registry doesn’t mean hogaresparamayores.com knows or recommends the place.
Frequently asked questions
Does Complete Care at Milford Manor LLC accept Medicaid?
Where is Complete Care at Milford Manor LLC located?
What is Complete Care at Milford Manor LLC’s Medicare rating?
What hospital is near Complete Care at Milford Manor LLC?
How much does Complete Care at Milford Manor LLC cost?
Other places nearby
-
Phoenix Center for Rehabilitation and Pediatrics
1433 Ringwood Ave, Haskell, NJ 07420
3/5 MedicareMedicareMedicaid -
Cedar Crest/Mountainview Gardens
4 Cedar Crest Village Drive, Pompton Plains, NJ 07444
4/5 MedicareMedicareMedicaid -
Cedar Crest/Mountainview Gardens
4 Cedar Crest Village Drive, Pompton Plains, NJ 07444
Keep looking near West Milford
Do you run this facility?
Complete or correct your listing: services, languages, approximate price, photos and availability. Your basic listing with the official data is free.