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Fidelity Health Care

11210 Lower Azusa Rd., El Monte, CA 91731

3 out of 5 in Medicare’s overall rating

Summary

Fidelity Health Care is a nursing home in El Monte, California, in Los Angeles County. According to Medicare (CMS), it has 90 certified beds and it cares for an average of 77 residents a day. It is certified by Medicare and Medicaid since 1978. It is a privately owned, for-profit home. It belongs to Il & Joan Lee, an organization with 4 nursing homes. The closest hospital with an emergency room is Usc Arcadia Hospital, about 3.3 miles away in a straight line.

What it offers

Residents on the day of the last inspection
79 (62 on Medicaid and 16 on Medicare), on April 4, 2025

Public data from CMS — Long-Term Care Facility Characteristics (Form 671), 2nd quarter of 2026, CMS — Nursing Homes: Provider Information, September 30, 2026. Confirm the details when you call.

Medicare ratings

Medicare (CMS) rates certified nursing homes from 1 to 5 stars. Fidelity Health Care has 3 out of 5 in the overall rating.

Overall
3/5
Health inspections
2/5
Staffing
5/5
Quality measures
4/5
Long-stay residents
3/5
Short-stay residents (rehab)
5/5

Star ratings are a useful reference, not a final verdict: it’s best to visit, meet the staff and ask your questions. Source: CMS, September 1, 2026.

Key facts

Certified beds90
Residents per day (average)77
Nursing hours per resident per day4.2
Ownership
For-profit (corporation)Part of Il & Joan Lee (4 nursing homes)
Certification
Medicare and Medicaid
Certified since
May 4, 1978
CMS certification number (CCN)
555088

What certification means. A certified nursing home meets the federal requirements of the Centers for Medicare & Medicaid Services (CMS) to receive payments from Medicare, as a skilled nursing facility, or from Medicaid, as a nursing facility. Federal rules require it to have enough nursing staff 24 hours a day, and the state agency inspects it without advance notice. Medicare covers only short stays for skilled care (nursing or therapy), usually after an inpatient hospital stay of at least 3 days, for up to 100 days per benefit period. For long stays, ask whether your family member qualifies for Medicaid.

Source: CMS — Nursing Homes (certification); 42 CFR §483.35 (text via LII/Cornell); Medicare.gov — Skilled nursing facility care.

Services and features

Fidelity Health Care hasn’t shared information about its services, prices, languages or availability yet. When you call, ask who they serve, what the rate includes, whether any staff speak Spanish and whether they have an opening now. Use our checklist.

Questions to ask when you call

Marisol’s tip: a ten-minute call clears up a lot. Keep these questions handy and write down the answers so you can compare with other places.

  1. Do you have a bed available now, and for what kind of stay: rehab after the hospital or long-term care?
  2. Do you accept Medicaid from admission, or only after a period of private pay? Do you take my relative’s Medicare plan?
  3. Is there staff who speaks Spanish on every shift, including nights?
  4. What therapies do you offer (physical, occupational, speech), and how many days a week?
  5. How do you keep the family informed, and when is the care plan meeting?
  6. What are the visiting hours, and can several family members visit at once?

Visit checklist · Compare up to three places

Location and what’s nearby

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Address
11210 Lower Azusa Rd., El Monte, CA 91731Los Angeles County
Closest hospital with an emergency room
Usc Arcadia Hospital300 W Huntington Dr, Arcadia · 3.3 miles in a straight line · source: CMS Hospital General Information

Ask which hospital they send residents to and who goes with them.

Medicare inspections

Like every certified nursing home, Fidelity Health Care gets regular inspections that the state carries out on Medicare’s behalf. We show you the public summary so you have the full picture. Each place can tell you how it works and what improvements it has made: it’s a good conversation to have during your visit.

Last standard inspection
June 5, 2026 · 14 deficiencies cited
Fines (last 3 years)
None on record
Resident protection
Medicare shows its abuse icon for this home, which means it was cited for abuse or neglect in recent inspections. Ask the staff how those issues were addressed.

See the full reports on Medicare Care Compare. Source: CMS, September 1, 2026. Do you run this nursing home? Add your information so families can learn about your work.

Who to call in California

Long-Term Care Ombudsman
California Long-Term Care Ombudsman Program (California Department of Aging). A free, confidential service that advises residents and families of nursing homes and assisted living and helps resolve concerns with the facility.(800) 231-4024 · Official website
Free Medicare counseling (SHIP)
Health Insurance Counseling and Advocacy Program (HICAP) – California Department of Aging. They explain what Medicare covers and how to compare plans, without selling insurance.(800) 434-0222 · Official website
Medicaid (Medi-Cal)
California Department of Health Care Services (DHCS). Long-term care programs: In-Home Supportive Services (IHSS), Multipurpose Senior Services Program (MSSP), Community-Based Adult Services (CBAS).(800) 541-5555 · Official website
Licensing and inspections
California Department of Public Health (CDPH) – Center for Health Care Quality, Licensing and Certification.Look up a license
Services for older adults
California Department of Aging – Area Agencies on Aging (AAA).(800) 510-2020 · Official website
Eldercare Locator (nationwide)
A free national line that connects you with your local Area Agency on Aging.(800) 677-1116 · Official website

Contact information checked against official sources on October 15, 2026. These are free public services; hogaresparamayores.com is not affiliated with them.

Official data and sources

See a mistake? Let us know and we’ll fix it. Being listed in an official registry doesn’t mean hogaresparamayores.com knows or recommends the place.

Frequently asked questions

Does Fidelity Health Care accept Medicaid?
It is certified by Medicaid, according to CMS. That doesn’t guarantee an open Medicaid bed: ask when you call (626) 442-6863.
Where is Fidelity Health Care located?
At 11210 Lower Azusa Rd., El Monte, CA 91731 (Los Angeles County).
What is Fidelity Health Care’s Medicare rating?
3 out of 5 stars in CMS’s overall rating, 2 for health inspections and 5 for staffing.
What hospital is near Fidelity Health Care?
The closest hospital with emergency services, according to CMS, is Usc Arcadia Hospital, 3.3 miles away in a straight line.
How much does Fidelity Health Care cost?
The facility hasn’t shared its prices with us. Cost depends on the type of room and the care needed. See typical costs.

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