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Assisted living

Heritage Care Home of Austin

511 Bumgarner Industrial Drive, Conover, NC 28613

Summary

Heritage Care Home of Austin is an assisted living community in Conover, North Carolina, in Catawba County. It appears in North Carolina’s official licensing records under the license type Adult Care Home, with capacity for 29 residents. The closest hospital with an emergency room is Catawba Valley Medical Center, about 1.4 miles away in a straight line.

State license

Type
Adult Care Home (licensed by DHSR)
License number
HAL-018-042
License status
Licensed (DHSR)
Licensed capacity
29 residents

What this license means. In North Carolina, an adult care home is a type of assisted living licensed by the Division of Health Service Regulation (DHSR) of the Department of Health and Human Services (NCDHHS). It provides housing, meals, and personal care 24 hours a day, both scheduled and unscheduled, and its trained staff can give medications; some also provide supervision for people with memory problems. This license is for residences with seven or more beds; homes with two to six residents have a family care home license.

Source: NCDHHS, DHSR — Adult Care Licensure Section (official page); N.C. Gen. Stat. § 131D-2.1, checked on October 15, 2026.

Look up the license and its inspections on the state’s website

Services and features

Heritage Care Home of Austin hasn’t shared information about its services, prices, languages or availability yet. When you call, ask who they serve, what the rate includes, whether any staff speak Spanish and whether they have an opening now. Use our checklist.

Questions to ask when you call

Marisol’s tip: a ten-minute call clears up a lot. Keep these questions handy and write down the answers so you can compare with other places.

  1. What does the monthly rate include, and which services cost extra or are charged by levels of care?
  2. Can you keep caring for my relative if they need more help later on?
  3. Who manages medications, and is there awake staff all night?
  4. Do you accept any Medicaid program (waiver), long-term care insurance or VA benefits?
  5. Are there Spanish-speaking staff or activities in Spanish? Can you adapt meals to what my relative is used to?
  6. Can I visit at mealtime and talk with other families?

Visit checklist · Compare up to three places

Location and what’s nearby

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Address
511 Bumgarner Industrial Drive, Conover, NC 28613Catawba County
Closest hospital with an emergency room
Catawba Valley Medical Center810 Fairgrove Church Rd, Hickory · 1.4 miles in a straight line · source: CMS Hospital General Information

Ask which hospital they send residents to and who goes with them.

Who to call in North Carolina

Long-Term Care Ombudsman
North Carolina Long-Term Care Ombudsman Program (NCDHHS Division of Aging). A free, confidential service that advises residents and families of nursing homes and assisted living and helps resolve concerns with the facility.(919) 855-3400 · Official website
Free Medicare counseling (SHIP)
Seniors' Health Insurance Information Program (SHIIP) – North Carolina Department of Insurance. They explain what Medicare covers and how to compare plans, without selling insurance.(855) 408-1212 · Official website
Medicaid (NC Medicaid)
North Carolina Department of Health and Human Services (NCDHHS) – NC Medicaid. Long-term care programs: Nursing Facilities, Community Alternatives Program for Disabled Adults (CAP/DA), Personal Care Services (PCS).(888) 245-0179 · Official website
Licensing and inspections
NCDHHS Division of Health Service Regulation (DHSR) – Adult Care Licensure Section.Look up a license
Services for older adults
NCDHHS Division of Aging – Area Agencies on Aging.(919) 855-3400 · Official website
Eldercare Locator (nationwide)
A free national line that connects you with your local Area Agency on Aging.(800) 677-1116 · Official website

Contact information checked against official sources on October 15, 2026. These are free public services; hogaresparamayores.com is not affiliated with them.

Official data and sources

See a mistake? Let us know and we’ll fix it. Being listed in an official registry doesn’t mean hogaresparamayores.com knows or recommends the place.

Frequently asked questions

Does Heritage Care Home of Austin accept Medicaid?
We don’t have that information. Assisted living is usually private pay; some states cover it through Medicaid programs (waivers). Ask the facility directly.
Where is Heritage Care Home of Austin located?
At 511 Bumgarner Industrial Drive, Conover, NC 28613 (Catawba County).
What hospital is near Heritage Care Home of Austin?
The closest hospital with emergency services, according to CMS, is Catawba Valley Medical Center, 1.4 miles away in a straight line.
How much does Heritage Care Home of Austin cost?
The facility hasn’t shared its prices with us. Cost depends on the type of room and the care needed. See typical costs.

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