New Haven Care Center
9503 Highway 100, New Haven, MO 63068
4 out of 5 in Medicare’s overall rating
Summary
New Haven Care Center is a nursing home in New Haven, Missouri, in Franklin County. According to Medicare (CMS), it has 90 certified beds and it cares for an average of 67 residents a day. It is certified by Medicare and Medicaid since 1990. It is a nonprofit home. It has 4 out of 5 stars in Medicare’s overall rating. The closest hospital with an emergency room is Mercy Hospital Washington, about 12.7 miles away in a straight line.
What it offers
- Resident council
- Yes, residents have an organized council
- Residents on the day of the last inspection
- 90 (45 on Medicaid and 45 on Medicare), on March 21, 2025
Public data from CMS — Long-Term Care Facility Characteristics (Form 671), 2nd quarter of 2026, CMS — Nursing Homes: Provider Information, September 30, 2026. Confirm the details when you call.
Medicare ratings
Medicare (CMS) rates certified nursing homes from 1 to 5 stars. New Haven Care Center has 4 out of 5 in the overall rating.
- Overall
- 4/5
- Health inspections
- 5/5
- Staffing
- 2/5
- Quality measures
- 1/5
- Long-stay residents
- 1/5
- Short-stay residents (rehab)
- 2/5
Star ratings are a useful reference, not a final verdict: it’s best to visit, meet the staff and ask your questions. Source: CMS, September 1, 2026.
Key facts
- Ownership
- Nonprofit (corporation)
- Certification
- Medicare and Medicaid
- Resident or family council
- Resident council
- Certified since
- February 21, 1990
- CMS certification number (CCN)
- 265415
What certification means. A certified nursing home meets the federal requirements of the Centers for Medicare & Medicaid Services (CMS) to receive payments from Medicare, as a skilled nursing facility, or from Medicaid, as a nursing facility. Federal rules require it to have enough nursing staff 24 hours a day, and the state agency inspects it without advance notice. Medicare covers only short stays for skilled care (nursing or therapy), usually after an inpatient hospital stay of at least 3 days, for up to 100 days per benefit period. For long stays, ask whether your family member qualifies for Medicaid.
Services and features
New Haven Care Center hasn’t shared information about its services, prices, languages or availability yet. When you call, ask who they serve, what the rate includes, whether any staff speak Spanish and whether they have an opening now. Use our checklist.
Questions to ask when you call
Marisol’s tip: a ten-minute call clears up a lot. Keep these questions handy and write down the answers so you can compare with other places.
- Do you have a bed available now, and for what kind of stay: rehab after the hospital or long-term care?
- Do you accept Medicaid from admission, or only after a period of private pay? Do you take my relative’s Medicare plan?
- Is there staff who speaks Spanish on every shift, including nights?
- What therapies do you offer (physical, occupational, speech), and how many days a week?
- How do you keep the family informed, and when is the care plan meeting?
- What are the visiting hours, and can several family members visit at once?
Location and what’s nearby
The map loads as you scroll.
- Address
- 9503 Highway 100, New Haven, MO 63068Franklin County
- Closest hospital with an emergency room
- Mercy Hospital Washington901 East 5th Street, Washington · 12.7 miles in a straight line · source: CMS Hospital General Information
Ask which hospital they send residents to and who goes with them.
Medicare inspections
Like every certified nursing home, New Haven Care Center gets regular inspections that the state carries out on Medicare’s behalf. We show you the public summary so you have the full picture. Each place can tell you how it works and what improvements it has made: it’s a good conversation to have during your visit.
- Last standard inspection
- March 21, 2025 · 1 deficiency cited
- Fines (last 3 years)
- None on record
See the full reports on Medicare Care Compare. Source: CMS, September 1, 2026. Do you run this nursing home? Add your information so families can learn about your work.
Who to call in Missouri
- Long-Term Care Ombudsman
- Missouri Long-Term Care Ombudsman Program (Office of the State Long-Term Care Ombudsman, Department of Health and Senior Services). A free, confidential service that advises residents and families of nursing homes and assisted living and helps resolve concerns with the facility.(800) 309-3282 · Official website
- Free Medicare counseling (SHIP)
- Missouri SHIP (State Health Insurance Assistance Program; formerly Missouri CLAIM). They explain what Medicare covers and how to compare plans, without selling insurance.(800) 390-3330 · Official website
- Medicaid (MO HealthNet)
- Missouri Department of Social Services (DSS) – Family Support Division. Long-term care programs: Aged and Disabled Waiver, Supplemental Nursing Care.(855) 373-9994 · Official website
- Licensing and inspections
- Missouri Department of Health and Senior Services (DHSS) – Long Term Care Regulation.Look up a license
- Services for older adults
- Missouri Department of Health and Senior Services – Division of Senior and Disability Services and the 10 Area Agencies on Aging.Official website
- Eldercare Locator (nationwide)
- A free national line that connects you with your local Area Agency on Aging.(800) 677-1116 · Official website
Contact information checked against official sources on October 15, 2026. These are free public services; hogaresparamayores.com is not affiliated with them.
At the same address
Other facilities with their own license or certification at the same address (for example, a campus with several levels of care).
Official data and sources
- CMS — Nursing Homes: Provider Information, updated September 30, 2026
See a mistake? Let us know and we’ll fix it. Being listed in an official registry doesn’t mean hogaresparamayores.com knows or recommends the place.
Frequently asked questions
Does New Haven Care Center accept Medicaid?
Where is New Haven Care Center located?
What is New Haven Care Center’s Medicare rating?
What hospital is near New Haven Care Center?
How much does New Haven Care Center cost?
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