Ontario Center for Rehabilitation and Healthcare
3062 County Complex Drive, Canandaigua, NY 14424
1 out of 5 in Medicare’s overall rating
Summary
Ontario Center for Rehabilitation and Healthcare is a nursing home in Canandaigua, New York, in Ontario County. According to Medicare (CMS), it has 98 certified beds and it cares for an average of 95 residents a day. It is certified by Medicare and Medicaid since 1977. It is a privately owned, for-profit home. It belongs to Centers Health Care, an organization with 36 nursing homes. The closest hospital with an emergency room is F F Thompson Hospital, about 3.9 miles away in a straight line.
What it offers
- Resident council
- Yes, residents have an organized council
- Residents on the day of the last inspection
- 96 (74 on Medicaid and 9 on Medicare), on January 31, 2025
Public data from CMS — Long-Term Care Facility Characteristics (Form 671), 2nd quarter of 2026, CMS — Nursing Homes: Provider Information, September 30, 2026. Confirm the details when you call.
Medicare ratings
Medicare (CMS) rates certified nursing homes from 1 to 5 stars. Ontario Center for Rehabilitation and Healthcare has 1 out of 5 in the overall rating.
- Overall
- 1/5
- Health inspections
- 1/5
- Staffing
- 1/5
- Quality measures
- 2/5
- Long-stay residents
- 3/5
- Short-stay residents (rehab)
- 2/5
Star ratings are a useful reference, not a final verdict: it’s best to visit, meet the staff and ask your questions. Source: CMS, September 1, 2026.
Key facts
- Ownership
- For-profit (limited liability company)Part of Centers Health Care (36 nursing homes)
- Certification
- Medicare and Medicaid
- Resident or family council
- Resident council
- Certified since
- January 1, 1977
- CMS certification number (CCN)
- 335564
What certification means. A certified nursing home meets the federal requirements of the Centers for Medicare & Medicaid Services (CMS) to receive payments from Medicare, as a skilled nursing facility, or from Medicaid, as a nursing facility. Federal rules require it to have enough nursing staff 24 hours a day, and the state agency inspects it without advance notice. Medicare covers only short stays for skilled care (nursing or therapy), usually after an inpatient hospital stay of at least 3 days, for up to 100 days per benefit period. For long stays, ask whether your family member qualifies for Medicaid.
Services and features
Ontario Center for Rehabilitation and Healthcare hasn’t shared information about its services, prices, languages or availability yet. When you call, ask who they serve, what the rate includes, whether any staff speak Spanish and whether they have an opening now. Use our checklist.
Questions to ask when you call
Marisol’s tip: a ten-minute call clears up a lot. Keep these questions handy and write down the answers so you can compare with other places.
- Do you have a bed available now, and for what kind of stay: rehab after the hospital or long-term care?
- Do you accept Medicaid from admission, or only after a period of private pay? Do you take my relative’s Medicare plan?
- Is there staff who speaks Spanish on every shift, including nights?
- What therapies do you offer (physical, occupational, speech), and how many days a week?
- How do you keep the family informed, and when is the care plan meeting?
- What are the visiting hours, and can several family members visit at once?
Location and what’s nearby
The map loads as you scroll.
- Address
- 3062 County Complex Drive, Canandaigua, NY 14424Ontario County
- Closest hospital with an emergency room
- F F Thompson Hospital350 Parrish Street, Canandaigua · 3.9 miles in a straight line · source: CMS Hospital General Information
Ask which hospital they send residents to and who goes with them.
Medicare inspections
Like every certified nursing home, Ontario Center for Rehabilitation and Healthcare gets regular inspections that the state carries out on Medicare’s behalf. We show you the public summary so you have the full picture. Each place can tell you how it works and what improvements it has made: it’s a good conversation to have during your visit.
- Last standard inspection
- January 31, 2025 · 20 deficiencies cited
- Fines (last 3 years)
- 1 · $117,878
- Resident protection
- Medicare shows its abuse icon for this home, which means it was cited for abuse or neglect in recent inspections. Ask the staff how those issues were addressed.
See the full reports on Medicare Care Compare. Source: CMS, September 1, 2026. Do you run this nursing home? Add your information so families can learn about your work.
Who to call in New York
- Long-Term Care Ombudsman
- New York State Long Term Care Ombudsman Program (NYS Office for the Aging). A free, confidential service that advises residents and families of nursing homes and assisted living and helps resolve concerns with the facility.(855) 582-6769 · Official website
- Free Medicare counseling (SHIP)
- Health Insurance Information, Counseling and Assistance Program (HIICAP) – NYS Office for the Aging. They explain what Medicare covers and how to compare plans, without selling insurance.(800) 701-0501 · Official website
- Medicaid
- New York State Department of Health (NYSDOH). Long-term care programs: Medicaid for long-term care (nursing home), Managed Long Term Care (MLTC), Adult Day Health Care.(800) 541-2831 · Official website
- Licensing and inspections
- New York State Department of Health (NYSDOH).Look up a license
- Services for older adults
- NY Connects – NYS Office for the Aging (NYSOFA) and Area Agencies on Aging.(800) 342-9871 · Official website
- Eldercare Locator (nationwide)
- A free national line that connects you with your local Area Agency on Aging.(800) 677-1116 · Official website
Contact information checked against official sources on October 15, 2026. These are free public services; hogaresparamayores.com is not affiliated with them.
Official data and sources
- CMS — Nursing Homes: Provider Information, updated September 30, 2026
See a mistake? Let us know and we’ll fix it. Being listed in an official registry doesn’t mean hogaresparamayores.com knows or recommends the place.
Frequently asked questions
Does Ontario Center for Rehabilitation and Healthcare accept Medicaid?
Where is Ontario Center for Rehabilitation and Healthcare located?
What is Ontario Center for Rehabilitation and Healthcare’s Medicare rating?
What hospital is near Ontario Center for Rehabilitation and Healthcare?
How much does Ontario Center for Rehabilitation and Healthcare cost?
Other places nearby
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Elm Manor Nursing and Rehabilitation Center
210 North Main Street, Canandaigua, NY 14424
1/5 MedicareMedicareMedicaidMemory care -
M.M. Ewing Continuing Care Center
350 Parrish Street, Canandaigua, NY 14424
5/5 MedicareMedicareMedicaid
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