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Orchard Rehabilitation & Nursing Center

600 Bates Road, Medina, NY 14103

3 out of 5 in Medicare’s overall rating

Summary

Orchard Rehabilitation & Nursing Center is a nursing home in Medina, New York, in Orleans County. According to Medicare (CMS), it has 160 certified beds and it cares for an average of 150 residents a day. It is certified by Medicare and Medicaid since 1973. It is a privately owned, for-profit home. It belongs to Personal Healthcare Management, an organization with 21 nursing homes. The closest hospital with an emergency room is Medina Memorial Hospital, about 1.5 miles away in a straight line.

What it offers

Resident council
Yes, residents have an organized council
Residents on the day of the last inspection
135 (121 on Medicaid and 6 on Medicare), on April 16, 2024
Nurse aide training program
Yes, it has an approved program
Owner (organization)
Orrnc Holdings LLC (100%)

Public data from CMS — Long-Term Care Facility Characteristics (Form 671), 2nd quarter of 2026, CMS — Nursing Homes: Provider Information, CMS — Ownership, September 30, 2026. Confirm the details when you call.

Medicare ratings

Medicare (CMS) rates certified nursing homes from 1 to 5 stars. Orchard Rehabilitation & Nursing Center has 3 out of 5 in the overall rating.

Overall
3/5
Health inspections
3/5
Staffing
2/5
Quality measures
3/5
Long-stay residents
4/5
Short-stay residents (rehab)
2/5

Star ratings are a useful reference, not a final verdict: it’s best to visit, meet the staff and ask your questions. Source: CMS, September 1, 2026.

Key facts

Certified beds160
Residents per day (average)150
Nursing hours per resident per day3.2
Ownership
For-profit (limited liability company)Part of Personal Healthcare Management (21 nursing homes)
Certification
Medicare and Medicaid
Resident or family council
Resident council
Certified since
November 1, 1973
CMS certification number (CCN)
335397

What certification means. A certified nursing home meets the federal requirements of the Centers for Medicare & Medicaid Services (CMS) to receive payments from Medicare, as a skilled nursing facility, or from Medicaid, as a nursing facility. Federal rules require it to have enough nursing staff 24 hours a day, and the state agency inspects it without advance notice. Medicare covers only short stays for skilled care (nursing or therapy), usually after an inpatient hospital stay of at least 3 days, for up to 100 days per benefit period. For long stays, ask whether your family member qualifies for Medicaid.

Source: CMS — Nursing Homes (certification); 42 CFR §483.35 (text via LII/Cornell); Medicare.gov — Skilled nursing facility care.

Services and features

Orchard Rehabilitation & Nursing Center hasn’t shared information about its services, prices, languages or availability yet. When you call, ask who they serve, what the rate includes, whether any staff speak Spanish and whether they have an opening now. Use our checklist.

Questions to ask when you call

Marisol’s tip: a ten-minute call clears up a lot. Keep these questions handy and write down the answers so you can compare with other places.

  1. Do you have a bed available now, and for what kind of stay: rehab after the hospital or long-term care?
  2. Do you accept Medicaid from admission, or only after a period of private pay? Do you take my relative’s Medicare plan?
  3. Is there staff who speaks Spanish on every shift, including nights?
  4. What therapies do you offer (physical, occupational, speech), and how many days a week?
  5. How do you keep the family informed, and when is the care plan meeting?
  6. What are the visiting hours, and can several family members visit at once?

Visit checklist · Compare up to three places

Location and what’s nearby

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Address
600 Bates Road, Medina, NY 14103Orleans County
Closest hospital with an emergency room
Medina Memorial Hospital200 Ohio Street, Medina · 1.5 miles in a straight line · source: CMS Hospital General Information

Ask which hospital they send residents to and who goes with them.

Medicare inspections

Like every certified nursing home, Orchard Rehabilitation & Nursing Center gets regular inspections that the state carries out on Medicare’s behalf. We show you the public summary so you have the full picture. Each place can tell you how it works and what improvements it has made: it’s a good conversation to have during your visit.

Last standard inspection
April 16, 2024 · 7 deficiencies cited
Fines (last 3 years)
None on record
Age of the inspection
The last published standard inspection is more than two years old.

See the full reports on Medicare Care Compare. Source: CMS, September 1, 2026. Do you run this nursing home? Add your information so families can learn about your work.

Who to call in New York

Long-Term Care Ombudsman
New York State Long Term Care Ombudsman Program (NYS Office for the Aging). A free, confidential service that advises residents and families of nursing homes and assisted living and helps resolve concerns with the facility.(855) 582-6769 · Official website
Free Medicare counseling (SHIP)
Health Insurance Information, Counseling and Assistance Program (HIICAP) – NYS Office for the Aging. They explain what Medicare covers and how to compare plans, without selling insurance.(800) 701-0501 · Official website
Medicaid
New York State Department of Health (NYSDOH). Long-term care programs: Medicaid for long-term care (nursing home), Managed Long Term Care (MLTC), Adult Day Health Care.(800) 541-2831 · Official website
Licensing and inspections
New York State Department of Health (NYSDOH).Look up a license
Services for older adults
NY Connects – NYS Office for the Aging (NYSOFA) and Area Agencies on Aging.(800) 342-9871 · Official website
Eldercare Locator (nationwide)
A free national line that connects you with your local Area Agency on Aging.(800) 677-1116 · Official website

Contact information checked against official sources on October 15, 2026. These are free public services; hogaresparamayores.com is not affiliated with them.

Official data and sources

See a mistake? Let us know and we’ll fix it. Being listed in an official registry doesn’t mean hogaresparamayores.com knows or recommends the place.

Frequently asked questions

Does Orchard Rehabilitation & Nursing Center accept Medicaid?
It is certified by Medicaid, according to CMS. That doesn’t guarantee an open Medicaid bed: ask when you call (585) 798-4100.
Where is Orchard Rehabilitation & Nursing Center located?
At 600 Bates Road, Medina, NY 14103 (Orleans County).
What is Orchard Rehabilitation & Nursing Center’s Medicare rating?
3 out of 5 stars in CMS’s overall rating, 3 for health inspections and 2 for staffing.
What hospital is near Orchard Rehabilitation & Nursing Center?
The closest hospital with emergency services, according to CMS, is Medina Memorial Hospital, 1.5 miles away in a straight line.
How much does Orchard Rehabilitation & Nursing Center cost?
The facility hasn’t shared its prices with us. Cost depends on the type of room and the care needed. See typical costs.

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