Otterbein New Albany
6690 Liberation Way, New Albany, OH 43054
1 out of 5 in Medicare’s overall rating
Summary
Otterbein New Albany is a nursing home in New Albany, Ohio, in Franklin County. According to Medicare (CMS), it has 60 certified beds and it cares for an average of 57 residents a day. It is certified by Medicare and Medicaid since 2015. It is a nonprofit home. It belongs to Otterbein Seniorlife, an organization with 20 nursing homes. The closest hospital with an emergency room is Mount Carmel St Ann's, about 6.2 miles away in a straight line.
What it offers
- Resident council
- Yes, residents have an organized council
- Residents on the day of the last inspection
- 60 (41 on Medicaid and 2 on Medicare), on August 21, 2024
- Owner (organization)
- Otterbein Neighborhoods, LLC (100%)
Public data from CMS — Long-Term Care Facility Characteristics (Form 671), 2nd quarter of 2026, CMS — Nursing Homes: Provider Information, CMS — Ownership, September 30, 2026. Confirm the details when you call.
Medicare ratings
Medicare (CMS) rates certified nursing homes from 1 to 5 stars. Otterbein New Albany has 1 out of 5 in the overall rating.
- Overall
- 1/5
- Health inspections
- 1/5
- Staffing
- 4/5
- Quality measures
- 3/5
- Long-stay residents
- 4/5
- Short-stay residents (rehab)
- 3/5
Star ratings are a useful reference, not a final verdict: it’s best to visit, meet the staff and ask your questions. Source: CMS, September 1, 2026.
Key facts
- Ownership
- Nonprofit (corporation)Part of Otterbein Seniorlife (20 nursing homes)
- Certification
- Medicare and Medicaid
- Resident or family council
- Resident council
- Certified since
- March 5, 2015
- CMS certification number (CCN)
- 366424
What certification means. A certified nursing home meets the federal requirements of the Centers for Medicare & Medicaid Services (CMS) to receive payments from Medicare, as a skilled nursing facility, or from Medicaid, as a nursing facility. Federal rules require it to have enough nursing staff 24 hours a day, and the state agency inspects it without advance notice. Medicare covers only short stays for skilled care (nursing or therapy), usually after an inpatient hospital stay of at least 3 days, for up to 100 days per benefit period. For long stays, ask whether your family member qualifies for Medicaid.
Services and features
Otterbein New Albany hasn’t shared information about its services, prices, languages or availability yet. When you call, ask who they serve, what the rate includes, whether any staff speak Spanish and whether they have an opening now. Use our checklist.
Questions to ask when you call
Marisol’s tip: a ten-minute call clears up a lot. Keep these questions handy and write down the answers so you can compare with other places.
- Do you have a bed available now, and for what kind of stay: rehab after the hospital or long-term care?
- Do you accept Medicaid from admission, or only after a period of private pay? Do you take my relative’s Medicare plan?
- Is there staff who speaks Spanish on every shift, including nights?
- What therapies do you offer (physical, occupational, speech), and how many days a week?
- How do you keep the family informed, and when is the care plan meeting?
- What are the visiting hours, and can several family members visit at once?
Location and what’s nearby
The map loads as you scroll.
- Address
- 6690 Liberation Way, New Albany, OH 43054Franklin County
- Closest hospital with an emergency room
- Mount Carmel St Ann's500 South Cleveland Avenue, Westerville · 6.2 miles in a straight line · source: CMS Hospital General Information
Ask which hospital they send residents to and who goes with them.
Medicare inspections
Like every certified nursing home, Otterbein New Albany gets regular inspections that the state carries out on Medicare’s behalf. We show you the public summary so you have the full picture. Each place can tell you how it works and what improvements it has made: it’s a good conversation to have during your visit.
- Last standard inspection
- February 26, 2026 · 10 deficiencies cited
- Fines (last 3 years)
- 1 · $23,980
See the full reports on Medicare Care Compare. Source: CMS, September 1, 2026. Do you run this nursing home? Add your information so families can learn about your work.
Who to call in Ohio
- Long-Term Care Ombudsman
- Ohio Office of the State Long-Term Care Ombudsman (Ohio Department of Aging). A free, confidential service that advises residents and families of nursing homes and assisted living and helps resolve concerns with the facility.(800) 282-1206 · Official website
- Free Medicare counseling (SHIP)
- Ohio Senior Health Insurance Information Program (OSHIIP) – Ohio Department of Insurance. They explain what Medicare covers and how to compare plans, without selling insurance.(800) 686-1578 · Official website
- Medicaid
- Ohio Department of Medicaid (ODM). Long-term care programs: PASSPORT Waiver, Assisted Living Waiver.(800) 324-8680 · Official website
- Licensing and inspections
- Ohio Department of Health (ODH) – Office of Health Assurance and Licensing.Look up a license
- Services for older adults
- Ohio Department of Aging – Area Agencies on Aging.(866) 243-5678 · Official website
- Eldercare Locator (nationwide)
- A free national line that connects you with your local Area Agency on Aging.(800) 677-1116 · Official website
Contact information checked against official sources on October 15, 2026. These are free public services; hogaresparamayores.com is not affiliated with them.
Official data and sources
- CMS — Nursing Homes: Provider Information, updated September 30, 2026
See a mistake? Let us know and we’ll fix it. Being listed in an official registry doesn’t mean hogaresparamayores.com knows or recommends the place.
Frequently asked questions
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