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Assisted living

Pohai Malama Care Home

590 Kapiolani Street, Hilo, HI 96720

Summary

Pohai Malama Care Home is an assisted living community in Hilo, Hawaii. It appears in Hawaii’s official licensing records as Type II Adult Residential Care Home, licensed for 18 residents. The closest hospital with an emergency room is Hilo Benioff Medical Center, about 2.1 miles away in a straight line.

State license

Type
Type II Adult Residential Care Home (licensed by OHCA)
License number
1736-C
License status
Licensed (OHCA)
Licensed capacity
18 residents

What this license means. This is an adult residential care home (ARCH) for six or more residents, licensed by the Office of Health Care Assurance (OHCA) of the Hawaii Department of Health. It provides lodging and 24-hour care to adults who need help with daily activities and personal care, but not the professional services of a nursing home. It has an administrator, a registered nurse available to assess residents and guide staff, and staff on duty day and night. Its size is what sets it apart from Type I.

Source: Hawaii Administrative Rules, ch. 11-100.1, §11-100.1-2 and §11-100.1-53, checked on October 15, 2026.

Look up the license and its inspections on the state’s website

Services and features

Pohai Malama Care Home hasn’t shared information about its services, prices, languages or availability yet. When you call, ask who they serve, what the rate includes, whether any staff speak Spanish and whether they have an opening now. Use our checklist.

Questions to ask when you call

Marisol’s tip: a ten-minute call clears up a lot. Keep these questions handy and write down the answers so you can compare with other places.

  1. What does the monthly rate include, and which services cost extra or are charged by levels of care?
  2. Can you keep caring for my relative if they need more help later on?
  3. Who manages medications, and is there awake staff all night?
  4. Do you accept any Medicaid program (waiver), long-term care insurance or VA benefits?
  5. Are there Spanish-speaking staff or activities in Spanish? Can you adapt meals to what my relative is used to?
  6. Can I visit at mealtime and talk with other families?

Visit checklist · Compare up to three places

Location and what’s nearby

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Address
590 Kapiolani Street, Hilo, HI 96720
Closest hospital with an emergency room
Hilo Benioff Medical Center1190 Waianuenue Avenue, Hilo · 2.1 miles in a straight line · source: CMS Hospital General Information

Ask which hospital they send residents to and who goes with them.

Who to call in Hawaii

Long-Term Care Ombudsman
Hawaii Long-Term Care Ombudsman Program (Executive Office on Aging, Hawaii State Department of Health). A free, confidential service that advises residents and families of nursing homes and assisted living and helps resolve concerns with the facility.(888) 229-2231 · Official website
Free Medicare counseling (SHIP)
Hawaii State Health Insurance Assistance Program (Hawaii SHIP). They explain what Medicare covers and how to compare plans, without selling insurance.(888) 875-9229 · Official website
Medicaid (Med-QUEST (QUEST Integration))
Hawaii Department of Human Services – Med-QUEST Division. Long-term care programs: QUEST Integration – long-term services and supports (LTSS).(800) 316-8005 · Official website
Licensing and inspections
Hawaii State Department of Health – Office of Health Care Assurance (OHCA), State Licensing Section.Look up a license
Services for older adults
Hawaii Executive Office on Aging – Aging and Disability Resource Center (ADRC).(808) 643-2372 · Official website
Eldercare Locator (nationwide)
A free national line that connects you with your local Area Agency on Aging.(800) 677-1116 · Official website

Contact information checked against official sources on October 15, 2026. These are free public services; hogaresparamayores.com is not affiliated with them.

Official data and sources

See a mistake? Let us know and we’ll fix it. Being listed in an official registry doesn’t mean hogaresparamayores.com knows or recommends the place.

Frequently asked questions

Does Pohai Malama Care Home accept Medicaid?
We don’t have that information. Assisted living is usually private pay; some states cover it through Medicaid programs (waivers). Ask the facility directly.
Where is Pohai Malama Care Home located?
At 590 Kapiolani Street, Hilo, HI 96720.
What hospital is near Pohai Malama Care Home?
The closest hospital with emergency services, according to CMS, is Hilo Benioff Medical Center, 2.1 miles away in a straight line.
How much does Pohai Malama Care Home cost?
The facility hasn’t shared its prices with us. Cost depends on the type of room and the care needed. See typical costs.

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