Shelby Terrace
2525 Shelby Road, Lacrosse, WI 54601
Summary
Shelby Terrace is an assisted living community in Lacrosse, Wisconsin, in Lacrosse County. It appears in Wisconsin’s official licensing records as Residential Care Apartment Complex (RCAC, DQA) — certified (accepts public funding), licensed for 21 residents. It has been licensed since 2007. According to the state’s records, it can accept residents on Medicaid; ask whether a Medicaid spot is available. It reported a private-pay monthly rate of $2,051 to $2,495 to the state. The closest hospital with an emergency room is Gundersen Lutheran Medical Center, about 2.3 miles away in a straight line.
State license
- Type
- Residential Care Apartment Complex (RCAC, DQA) — certified (accepts public funding)
- License number
- 0012093
- License status
- Licensed (DQA)
- Licensed capacity
- 21 residents
- Licensed since
- September 10, 2007
- Private-pay monthly rate reported to the state
- $2,051 to $2,495
What this license means. A residential care apartment complex (RCAC) is a complex for 5 or more adults with independent apartments: each one has its own lockable entrance, a kitchen with a stove, a private bathroom, and areas for sleeping and living. It offers up to 28 hours per person per week of supportive services, personal care, and nursing care, and it responds to unscheduled needs and emergencies 24 hours a day. This complex is certified by the Wisconsin Department of Health Services (DHS), which is what it needs to receive Medicaid (Medical Assistance) payments, for example through the county's waiver programs.
Source: Wis. Admin. Code DHS 89.13, 89.14, and 89.51–89.52, checked on October 15, 2026.
Look up the license and its inspections on the state’s website
Services and features
Shelby Terrace hasn’t shared information about its services, prices, languages or availability yet. When you call, ask who they serve, what the rate includes, whether any staff speak Spanish and whether they have an opening now. Use our checklist.
Questions to ask when you call
Marisol’s tip: a ten-minute call clears up a lot. Keep these questions handy and write down the answers so you can compare with other places.
- What does the monthly rate include, and which services cost extra or are charged by levels of care?
- Can you keep caring for my relative if they need more help later on?
- Who manages medications, and is there awake staff all night?
- Do you accept any Medicaid program (waiver), long-term care insurance or VA benefits?
- Are there Spanish-speaking staff or activities in Spanish? Can you adapt meals to what my relative is used to?
- Can I visit at mealtime and talk with other families?
Location and what’s nearby
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- Address
- 2525 Shelby Road, Lacrosse, WI 54601Lacrosse County
- Closest hospital with an emergency room
- Gundersen Lutheran Medical Center1910 South Ave, La Crosse · 2.3 miles in a straight line · source: CMS Hospital General Information
Ask which hospital they send residents to and who goes with them.
Who to call in Wisconsin
- Long-Term Care Ombudsman
- Wisconsin Board on Aging and Long Term Care – Ombudsman Program. A free, confidential service that advises residents and families of nursing homes and assisted living and helps resolve concerns with the facility.(800) 815-0015 · Official website
- Free Medicare counseling (SHIP)
- Wisconsin State Health Insurance Assistance Program (SHIP) – Wisconsin Medigap Helpline (Board on Aging and Long Term Care). They explain what Medicare covers and how to compare plans, without selling insurance.(800) 242-1060 · Official website
- Medicaid
- Wisconsin Department of Health Services (DHS) – ForwardHealth. Long-term care programs: Family Care, IRIS (Include, Respect, I Self-Direct).(800) 362-3002 · Official website
- Licensing and inspections
- Wisconsin Department of Health Services (DHS) – Division of Quality Assurance (DQA).Look up a license
- Services for older adults
- Wisconsin Aging and Disability Resource Centers (ADRC) – Wisconsin Department of Health Services.(844) 947-2372 · Official website
- Eldercare Locator (nationwide)
- A free national line that connects you with your local Area Agency on Aging.(800) 677-1116 · Official website
Contact information checked against official sources on October 15, 2026. These are free public services; hogaresparamayores.com is not affiliated with them.
Official data and sources
- Wisconsin Department of Health Services — Division of Quality Assurance: directories of CBRF, Adult Family Homes, RCAC and Adult Day Care, updated July 20, 2026
See a mistake? Let us know and we’ll fix it. Being listed in an official registry doesn’t mean hogaresparamayores.com knows or recommends the place.
Frequently asked questions
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