Surprise Health and Rehabilitation Center
14660 West Parkwood Drive, Surprise, AZ 85374
5 out of 5 in Medicare’s overall rating
Summary
Surprise Health and Rehabilitation Center is a nursing home in Surprise, Arizona, in Maricopa County. According to Medicare (CMS), it has 110 certified beds and it cares for an average of 101 residents a day. It has been certified by Medicare since 2019. It is a privately owned, for-profit home. It belongs to The Ensign Group, an organization with 344 nursing homes. It reported to Medicare that it has beds for people on ventilators. It has 5 out of 5 stars in Medicare’s overall rating. The closest hospital with an emergency room is Banner del E. Webb Medical Center, about 0.8 miles away in a straight line.
What it offers
- Ventilator beds
- Yes, 69 beds
- Resident council
- Yes, residents have an organized council
- Residents counted on a certification survey date
- 98 (34 on Medicaid and 18 on Medicare), on April 12, 2024
- Owner (organization)
- Bandera Healthcare LLC
Public data from CMS — Long-Term Care Facility Characteristics (Form 671), 2nd quarter of 2026, CMS — Nursing Homes: Provider Information, CMS — Ownership, September 30, 2026. Confirm the details when you call.
Medicare ratings
Medicare (CMS) rates certified nursing homes from 1 to 5 stars. Surprise Health and Rehabilitation Center has 5 out of 5 in the overall rating.
- Overall
- 5/5
- Health inspections
- 4/5
- Staffing
- 2/5
- Quality measures
- 5/5
- Long-stay residents
- 5/5
- Short-stay residents (rehab)
- 5/5
Star ratings are a useful reference, not a final verdict: it’s best to visit, meet the staff and ask your questions. Source: CMS, September 1, 2026.
Key facts
- Ownership
- For-profit (corporation)Part of The Ensign Group (344 nursing homes)
- Certification
- Medicare
- Resident or family council
- Resident council
- Certified since
- October 4, 2019
- CMS certification number (CCN)
- 035297
What certification means. A certified nursing home meets the federal requirements of the Centers for Medicare & Medicaid Services (CMS) to receive payments from Medicare, as a skilled nursing facility, or from Medicaid, as a nursing facility. Federal rules require it to have enough nursing staff 24 hours a day, and the state agency inspects it without advance notice. Medicare covers only short stays for skilled care (nursing or therapy), usually after an inpatient hospital stay of at least 3 days, for up to 100 days per benefit period. For long stays, ask whether your family member qualifies for Medicaid.
Services and features
Surprise Health and Rehabilitation Center hasn’t shared information about its services, prices, languages or availability yet. When you call, ask who they serve, what the rate includes, whether any staff speak Spanish and whether they have an opening now. Use our checklist.
Questions to ask when you call
Marisol’s tip: a ten-minute call clears up a lot. Keep these questions handy and write down the answers so you can compare with other places.
- Do you have a bed available now, and for what kind of stay: rehab after the hospital or long-term care?
- Do you accept Medicaid from admission, or only after a period of private pay? Do you take my relative’s Medicare plan?
- Is there staff who speaks Spanish on every shift, including nights?
- What therapies do you offer (physical, occupational, speech), and how many days a week?
- How do you keep the family informed, and when is the care plan meeting?
- What are the visiting hours, and can several family members visit at once?
Location and what’s nearby
The map loads as you scroll.
- Address
- 14660 West Parkwood Drive, Surprise, AZ 85374Maricopa County
- Closest hospital with an emergency room
- Banner del E. Webb Medical Center14502 West Meeker Boulevard, Sun City West · 0.8 miles in a straight line · source: CMS Hospital General Information
Ask which hospital they send residents to and who goes with them.
Medicare inspections
Like every certified nursing home, Surprise Health and Rehabilitation Center gets regular inspections that the state carries out on Medicare’s behalf. We show you the public summary so you have the full picture. Each place can tell you how it works and what improvements it has made: it’s a good conversation to have during your visit.
- Last standard inspection
- March 27, 2026 · 3 deficiencies cited
- Fines (last 3 years)
- None on record
See the full reports on Medicare Care Compare. Source: CMS, September 1, 2026. Do you run this nursing home? Add your information so families can learn about your work.
Who to call in Arizona
- Long-Term Care Ombudsman
- Arizona Office of the State Long-Term Care Ombudsman (Department of Economic Security). A free, confidential service that advises residents and families of nursing homes and assisted living and helps resolve concerns with the facility.(602) 542-6454 · Official website
- Free Medicare counseling (SHIP)
- Arizona State Health Insurance Assistance Program (SHIP). They explain what Medicare covers and how to compare plans, without selling insurance.(800) 432-4040 · Official website
- Medicaid (AHCCCS)
- Arizona Health Care Cost Containment System (AHCCCS). Long-term care programs: Arizona Long Term Care System (ALTCS).(888) 621-6880 · Official website
- Licensing and inspections
- Arizona Department of Health Services (ADHS) – Long-Term Care Facilities Licensing.Look up a license
- Services for older adults
- Arizona Department of Economic Security – Division of Aging and Adult Services and Area Agencies on Aging.Official website
- Eldercare Locator (nationwide)
- A free national line that connects you with your local Area Agency on Aging.(800) 677-1116 · Official website
Contact information checked against official sources on October 15, 2026. These are free public services; hogaresparamayores.com is not affiliated with them.
Official data and sources
- CMS — Nursing Homes: Provider Information, updated September 30, 2026
See a mistake? Let us know and we’ll fix it. Being listed in an official registry doesn’t mean hogaresparamayores.com knows or recommends the place.
Frequently asked questions
Does Surprise Health and Rehabilitation Center accept Medicaid?
Where is Surprise Health and Rehabilitation Center located?
What is Surprise Health and Rehabilitation Center’s Medicare rating?
What hospital is near Surprise Health and Rehabilitation Center?
How much does Surprise Health and Rehabilitation Center cost?
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