The Neighborhood in Rio Rancho
900 Loma Colorado Blvd NE, Rio Rancho, NM 87124
2 out of 5 in Medicare’s overall rating
Summary
The Neighborhood in Rio Rancho is a nursing home in Rio Rancho, New Mexico, in Sandoval County. According to Medicare (CMS), it has 48 certified beds and it cares for an average of 38 residents a day. It has been certified by Medicare and Medicaid since 2016. It is a nonprofit home. It is part of a continuing care retirement community (CCRC), where a person can move from independent or assisted living to nursing care without leaving the campus. The closest hospital with an emergency room is Lovelace Westside Hospital, about 4.7 miles away in a straight line.
What it offers
- Resident council
- Yes, residents have an organized council
- Nurse aide training program
- Yes, it has an approved program
Public data from CMS — Long-Term Care Facility Characteristics (Form 671), 2nd quarter of 2026, CMS — Nursing Homes: Provider Information, September 30, 2026. Confirm the details when you call.
Medicare ratings
Medicare (CMS) rates certified nursing homes from 1 to 5 stars. The Neighborhood in Rio Rancho has 2 out of 5 in the overall rating.
- Overall
- 2/5
- Health inspections
- 2/5
- Staffing
- 4/5
- Quality measures
- 3/5
- Long-stay residents
- 2/5
- Short-stay residents (rehab)
- 5/5
Star ratings are a useful reference, not a final verdict: it’s best to visit, meet the staff and ask your questions. Source: CMS, September 1, 2026.
Key facts
- Ownership
- Nonprofit (corporation)
- Certification
- Medicare and Medicaid
- Continuing care retirement community (CCRC)
- Yes
- Resident or family council
- Resident council
- Certified since
- August 10, 2016
- CMS certification number (CCN)
- 325130
What certification means. A certified nursing home meets the federal requirements of the Centers for Medicare & Medicaid Services (CMS) to receive payments from Medicare, as a skilled nursing facility, or from Medicaid, as a nursing facility. Federal rules require it to have enough nursing staff 24 hours a day, and the state agency inspects it without advance notice. Medicare covers only short stays for skilled care (nursing or therapy), usually after an inpatient hospital stay of at least 3 days, for up to 100 days per benefit period. For long stays, ask whether your family member qualifies for Medicaid.
Services and features
The Neighborhood in Rio Rancho hasn’t shared information about its services, prices, languages or availability yet. When you call, ask who they serve, what the rate includes, whether any staff speak Spanish and whether they have an opening now. Use our checklist.
Questions to ask when you call
Marisol’s tip: a ten-minute call clears up a lot. Keep these questions handy and write down the answers so you can compare with other places.
- Do you have a bed available now, and for what kind of stay: rehab after the hospital or long-term care?
- Do you accept Medicaid from admission, or only after a period of private pay? Do you take my relative’s Medicare plan?
- Is there staff who speaks Spanish on every shift, including nights?
- What therapies do you offer (physical, occupational, speech), and how many days a week?
- How do you keep the family informed, and when is the care plan meeting?
- What are the visiting hours, and can several family members visit at once?
Location and what’s nearby
The map loads as you scroll.
- Address
- 900 Loma Colorado Blvd NE, Rio Rancho, NM 87124Sandoval County
- Closest hospital with an emergency room
- Lovelace Westside Hospital10501 Golf Course Road NW, Albuquerque · 4.7 miles in a straight line · source: CMS Hospital General Information
Ask which hospital they send residents to and who goes with them.
Medicare inspections
Like every certified nursing home, The Neighborhood in Rio Rancho gets regular inspections that the state carries out on Medicare’s behalf. We show you the public summary so you have the full picture. Each place can tell you how it works and what improvements it has made: it’s a good conversation to have during your visit.
- Last standard inspection
- November 17, 2025 · 11 deficiencies cited
- Fines (last 3 years)
- 1 · $8,278
- Resident protection
- Medicare shows its abuse icon for this home, which means it was cited for abuse or neglect in recent inspections. Ask the staff how those issues were addressed.
See the full reports on Medicare Care Compare. Source: CMS, September 1, 2026. Do you run this nursing home? Add your information so families can learn about your work.
Who to call in New Mexico
- Long-Term Care Ombudsman
- New Mexico Long-Term Care Ombudsman Program (Aging and Long-Term Services Department). A free, confidential service that advises residents and families of nursing homes and assisted living and helps resolve concerns with the facility.(866) 451-2901 · Official website
- Free Medicare counseling (SHIP)
- New Mexico State Health Insurance Assistance Program (SHIP) – Aging and Disability Resource Center (ADRC). They explain what Medicare covers and how to compare plans, without selling insurance.(800) 432-2080 · Official website
- Medicaid (Turquoise Care)
- New Mexico Health Care Authority (HCA). Long-term care programs: Community Benefit (Turquoise Care), Turquoise Care – nursing facility care.(800) 283-4465 · Official website
- Licensing and inspections
- New Mexico Health Care Authority (HCA) – Division of Health Improvement (DHI), Health Facility Licensing and Certification.Look up a license
- Services for older adults
- New Mexico Aging and Long-Term Services Department – Aging and Disability Resource Center (ADRC).(800) 432-2080 · Official website
- Eldercare Locator (nationwide)
- A free national line that connects you with your local Area Agency on Aging.(800) 677-1116 · Official website
Contact information checked against official sources on October 15, 2026. These are free public services; hogaresparamayores.com is not affiliated with them.
Official data and sources
- CMS — Nursing Homes: Provider Information, updated September 30, 2026
See a mistake? Let us know and we’ll fix it. Being listed in an official registry doesn’t mean hogaresparamayores.com knows or recommends the place.
Frequently asked questions
Does The Neighborhood in Rio Rancho accept Medicaid?
Where is The Neighborhood in Rio Rancho located?
What is The Neighborhood in Rio Rancho’s Medicare rating?
What hospital is near The Neighborhood in Rio Rancho?
How much does The Neighborhood in Rio Rancho cost?
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