Vantage at West Springfield LLC
42 Prospect Avenue, West Springfield, MA 01089
3 out of 5 in Medicare’s overall rating
Summary
Vantage at West Springfield LLC is a nursing home in West Springfield, Massachusetts, in Hampden County. According to Medicare (CMS), it has 168 certified beds and it cares for an average of 115 residents a day. It has been certified by Medicare and Medicaid since 1979. It is a privately owned, for-profit home. It belongs to Vantage Care, an organization with 10 nursing homes. It reported to Medicare that it has a unit for people with Alzheimer’s or other dementias (40 beds). The closest hospital with an emergency room is Holyoke Medical Center, about 2.9 miles away in a straight line.
What it offers
- Alzheimer's and dementia unit or beds
- Yes, 40 beds
- Resident council
- Yes, residents have an organized council
- Residents counted on a certification survey date
- 114 (87 on Medicaid and 2 on Medicare), on August 6, 2024
Public data from CMS — Long-Term Care Facility Characteristics (Form 671), 2nd quarter of 2026, CMS — Nursing Homes: Provider Information, September 30, 2026. Confirm the details when you call.
Medicare ratings
Medicare (CMS) rates certified nursing homes from 1 to 5 stars. Vantage at West Springfield LLC has 3 out of 5 in the overall rating.
- Overall
- 3/5
- Health inspections
- 3/5
- Staffing
- 2/5
- Quality measures
- 2/5
- Long-stay residents
- 2/5
- Short-stay residents (rehab)
- 1/5
Star ratings are a useful reference, not a final verdict: it’s best to visit, meet the staff and ask your questions. Source: CMS, September 1, 2026.
Key facts
- Ownership
- For-profit (limited liability company)Part of Vantage Care (10 nursing homes)
- Change of ownership
- In the last 12 months
- Certification
- Medicare and Medicaid
- Resident or family council
- Resident council
- Certified since
- January 1, 1979
- CMS certification number (CCN)
- 225262
What certification means. A certified nursing home meets the federal requirements of the Centers for Medicare & Medicaid Services (CMS) to receive payments from Medicare, as a skilled nursing facility, or from Medicaid, as a nursing facility. Federal rules require it to have enough nursing staff 24 hours a day, and the state agency inspects it without advance notice. Medicare covers only short stays for skilled care (nursing or therapy), usually after an inpatient hospital stay of at least 3 days, for up to 100 days per benefit period. For long stays, ask whether your family member qualifies for Medicaid.
Services and features
Vantage at West Springfield LLC hasn’t shared information about its services, prices, languages or availability yet. When you call, ask who they serve, what the rate includes, whether any staff speak Spanish and whether they have an opening now. Use our checklist.
Questions to ask when you call
Marisol’s tip: a ten-minute call clears up a lot. Keep these questions handy and write down the answers so you can compare with other places.
- Do you have a bed available now, and for what kind of stay: rehab after the hospital or long-term care?
- Do you accept Medicaid from admission, or only after a period of private pay? Do you take my relative’s Medicare plan?
- Is there staff who speaks Spanish on every shift, including nights?
- What therapies do you offer (physical, occupational, speech), and how many days a week?
- How do you keep the family informed, and when is the care plan meeting?
- What are the visiting hours, and can several family members visit at once?
Location and what’s nearby
The map loads as you scroll.
- Address
- 42 Prospect Avenue, West Springfield, MA 01089Hampden County
- Closest hospital with an emergency room
- Holyoke Medical Center575 Beech Street, Holyoke · 2.9 miles in a straight line · source: CMS Hospital General Information
Ask which hospital they send residents to and who goes with them.
Medicare inspections
Like every certified nursing home, Vantage at West Springfield LLC gets regular inspections that the state carries out on Medicare’s behalf. We show you the public summary so you have the full picture. Each place can tell you how it works and what improvements it has made: it’s a good conversation to have during your visit.
- Last standard inspection
- December 11, 2025 · 6 deficiencies cited
- Fines (last 3 years)
- 1 · $13,748
See the full reports on Medicare Care Compare. Source: CMS, September 1, 2026. Do you run this nursing home? Add your information so families can learn about your work.
Who to call in Massachusetts
- Long-Term Care Ombudsman
- Massachusetts Long-Term Care Ombudsman Program (Executive Office of Aging & Independence). A free, confidential service that advises residents and families of nursing homes and assisted living and helps resolve concerns with the facility.(800) 243-4636
- Free Medicare counseling (SHIP)
- Serving the Health Insurance Needs of Everyone (SHINE) Program. They explain what Medicare covers and how to compare plans, without selling insurance.(800) 243-4636 · Official website
- Medicaid (MassHealth)
- Massachusetts Executive Office of Health and Human Services (EOHHS) – MassHealth. Long-term care programs: Group Adult Foster Care (GAFC), Personal Care Attendant (PCA) Program.(800) 841-2900 · Official website
- Licensing and inspections
- Massachusetts Department of Public Health (DPH).
- Services for older adults
- Massachusetts Executive Office of Aging & Independence (AGE) – MassOptions and Aging Services Access Points (ASAP).(800) 243-4636 · Official website
- Eldercare Locator (nationwide)
- A free national line that connects you with your local Area Agency on Aging.(800) 677-1116 · Official website
Contact information checked against official sources on October 15, 2026. These are free public services; hogaresparamayores.com is not affiliated with them.
Official data and sources
- CMS — Nursing Homes: Provider Information, updated September 30, 2026
See a mistake? Let us know and we’ll fix it. Being listed in an official registry doesn’t mean hogaresparamayores.com knows or recommends the place.
Frequently asked questions
Does Vantage at West Springfield LLC accept Medicaid?
Where is Vantage at West Springfield LLC located?
What is Vantage at West Springfield LLC’s Medicare rating?
What hospital is near Vantage at West Springfield LLC?
How much does Vantage at West Springfield LLC cost?
Other places nearby
-
Mont Marie Rehabilitation & Healthcare Center
36 Lower Westfield Road, Holyoke, MA 01040
4/5 MedicareMedicareMedicaid
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