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Nursing homeMedicare certifiedMedicaid certified

Waterside Health & Rehab Center

249 South Newtown Rd, Norfolk, VA 23502

3 out of 5 in Medicare’s overall rating

Summary

Waterside Health & Rehab Center is a nursing home in Norfolk, Virginia, in Norfolk City County. According to Medicare (CMS), it has 197 certified beds and it cares for an average of 113 residents a day. It is certified by Medicare and Medicaid since 1987. It is a privately owned, for-profit home. It belongs to Saber Healthcare Group, an organization with 126 nursing homes. It reported to Medicare that it has beds for people on ventilators, on-site dialysis, and palliative and hospice care beds. The closest hospital with an emergency room is NMC Portsmouth, about 6.2 miles away in a straight line.

What it offers

Ventilator beds
Yes, 46 beds
On-site dialysis
Yes, 11 beds
Hospice and palliative care beds
Yes, 3 beds
Resident council
Yes, residents have an organized council
Residents on the day of the last inspection
113 (87 on Medicaid and 13 on Medicare), on June 23, 2023
Owner (organization)
Saber Healthcare Holdings LLC

Public data from CMS — Long-Term Care Facility Characteristics (Form 671), 2nd quarter of 2026, CMS — Nursing Homes: Provider Information, CMS — Ownership, September 30, 2026. Confirm the details when you call.

Medicare ratings

Medicare (CMS) rates certified nursing homes from 1 to 5 stars. Waterside Health & Rehab Center has 3 out of 5 in the overall rating.

Overall
3/5
Health inspections
3/5
Staffing
3/5
Quality measures
2/5
Long-stay residents
3/5
Short-stay residents (rehab)
2/5

Star ratings are a useful reference, not a final verdict: it’s best to visit, meet the staff and ask your questions. Source: CMS, September 1, 2026.

Key facts

Certified beds197
Residents per day (average)113
Nursing hours per resident per day4.1
Ownership
For-profit (corporation)Part of Saber Healthcare Group (126 nursing homes)
Certification
Medicare and Medicaid
Resident or family council
Resident council
Certified since
December 5, 1987
CMS certification number (CCN)
495173

What certification means. A certified nursing home meets the federal requirements of the Centers for Medicare & Medicaid Services (CMS) to receive payments from Medicare, as a skilled nursing facility, or from Medicaid, as a nursing facility. Federal rules require it to have enough nursing staff 24 hours a day, and the state agency inspects it without advance notice. Medicare covers only short stays for skilled care (nursing or therapy), usually after an inpatient hospital stay of at least 3 days, for up to 100 days per benefit period. For long stays, ask whether your family member qualifies for Medicaid.

Source: CMS — Nursing Homes (certification); 42 CFR §483.35 (text via LII/Cornell); Medicare.gov — Skilled nursing facility care.

Services and features

Waterside Health & Rehab Center hasn’t shared information about its services, prices, languages or availability yet. When you call, ask who they serve, what the rate includes, whether any staff speak Spanish and whether they have an opening now. Use our checklist.

Questions to ask when you call

Marisol’s tip: a ten-minute call clears up a lot. Keep these questions handy and write down the answers so you can compare with other places.

  1. Do you have a bed available now, and for what kind of stay: rehab after the hospital or long-term care?
  2. Do you accept Medicaid from admission, or only after a period of private pay? Do you take my relative’s Medicare plan?
  3. Is there staff who speaks Spanish on every shift, including nights?
  4. What therapies do you offer (physical, occupational, speech), and how many days a week?
  5. How do you keep the family informed, and when is the care plan meeting?
  6. What are the visiting hours, and can several family members visit at once?

Visit checklist · Compare up to three places

Location and what’s nearby

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Address
249 South Newtown Rd, Norfolk, VA 23502Norfolk City County
Closest hospital with an emergency room
NMC Portsmouth620 John Paul Jones Cir, Portsmouth · 6.2 miles in a straight line · source: CMS Hospital General Information

Ask which hospital they send residents to and who goes with them.

Medicare inspections

Like every certified nursing home, Waterside Health & Rehab Center gets regular inspections that the state carries out on Medicare’s behalf. We show you the public summary so you have the full picture. Each place can tell you how it works and what improvements it has made: it’s a good conversation to have during your visit.

Last standard inspection
June 23, 2023 · 12 deficiencies cited
Fines (last 3 years)
1 · $8,375
Age of the inspection
The last published standard inspection is more than two years old.

See the full reports on Medicare Care Compare. Source: CMS, September 1, 2026. Do you run this nursing home? Add your information so families can learn about your work.

Who to call in Virginia

Long-Term Care Ombudsman
Virginia Office of the State Long-Term Care Ombudsman (Department for Aging and Rehabilitative Services, DARS). A free, confidential service that advises residents and families of nursing homes and assisted living and helps resolve concerns with the facility.(800) 552-5019 · Official website
Free Medicare counseling (SHIP)
Virginia Insurance Counseling and Assistance Program (VICAP). They explain what Medicare covers and how to compare plans, without selling insurance.(800) 552-3402 · Official website
Medicaid (Cardinal Care)
Virginia Department of Medical Assistance Services (DMAS). Long-term care programs: Commonwealth Coordinated Care (CCC) Plus Waiver.(855) 242-8282 · Official website
Licensing and inspections
Virginia Department of Health (VDH) – Office of Licensure and Certification, Division of Long-Term Care Services.Official website
Services for older adults
Virginia Department for Aging and Rehabilitative Services (DARS) and Area Agencies on Aging.(804) 662-7000 · Official website
Eldercare Locator (nationwide)
A free national line that connects you with your local Area Agency on Aging.(800) 677-1116 · Official website

Contact information checked against official sources on October 15, 2026. These are free public services; hogaresparamayores.com is not affiliated with them.

Official data and sources

See a mistake? Let us know and we’ll fix it. Being listed in an official registry doesn’t mean hogaresparamayores.com knows or recommends the place.

Frequently asked questions

Does Waterside Health & Rehab Center accept Medicaid?
It is certified by Medicaid, according to CMS. That doesn’t guarantee an open Medicaid bed: ask when you call (757) 892-5500.
Where is Waterside Health & Rehab Center located?
At 249 South Newtown Rd, Norfolk, VA 23502 (Norfolk City County).
What is Waterside Health & Rehab Center’s Medicare rating?
3 out of 5 stars in CMS’s overall rating, 3 for health inspections and 3 for staffing.
What hospital is near Waterside Health & Rehab Center?
The closest hospital with emergency services, according to CMS, is NMC Portsmouth, 6.2 miles away in a straight line.
How much does Waterside Health & Rehab Center cost?
The facility hasn’t shared its prices with us. Cost depends on the type of room and the care needed. See typical costs.

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