Wholehearted Care Senior Living at Castle Hills
1207 Jackson Keller Rd, Castle Hills, TX 78213
Summary
Wholehearted Care Senior Living at Castle Hills is an assisted living community in Castle Hills, Texas, in Bexar County. It appears in Texas’s official licensing records under the license type Assisted Living Facility — Type B (can accept residents who need help evacuating or care at night), with capacity for 31 residents. It has been licensed since 2020. The state’s records show that it offers memory care. The closest hospital with an emergency room is Methodist Hospital, about 3.7 miles away in a straight line.
State license
- Type
- Assisted Living Facility — Type B (can accept residents who need help evacuating or care at night)
- License number
- 312230
- License status
- Active (HHSC)
- Licensed capacity
- 31 residents
- Licensed since
- August 20, 2020
- Alzheimer's certification
- Yes, 31 beds
What this license means. In a Type B assisted living facility, licensed by HHSC, residents may need help from staff to evacuate in an emergency, care during the night, or help transferring to a wheelchair, and they may not be able to follow instructions in an emergency. The rules do require that the person not be permanently bedridden. That is why it admits people who need more help than in a Type A facility. If your family member has dementia, also ask whether the facility has HHSC certification for Alzheimer's care.
Source: Texas Administrative Code, 26 TAC §553.5 and ch. 553, subch. F (text via LII/Cornell), checked on October 15, 2026.
Look up the license and its inspections on the state’s website
Services and features
Wholehearted Care Senior Living at Castle Hills hasn’t shared information about its services, prices, languages or availability yet. When you call, ask who they serve, what the rate includes, whether any staff speak Spanish and whether they have an opening now. Use our checklist.
Questions to ask when you call
Marisol’s tip: a ten-minute call clears up a lot. Keep these questions handy and write down the answers so you can compare with other places.
- What does the monthly rate include, and which services cost extra or are charged by levels of care?
- Can you keep caring for my relative if they need more help later on?
- Who manages medications, and is there awake staff all night?
- Do you accept any Medicaid program (waiver), long-term care insurance or VA benefits?
- Are there Spanish-speaking staff or activities in Spanish? Can you adapt meals to what my relative is used to?
- Can I visit at mealtime and talk with other families?
Location and what’s nearby
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- Address
- 1207 Jackson Keller Rd, Castle Hills, TX 78213Bexar County
- Closest hospital with an emergency room
- Methodist Hospital7700 Floyd Curl Dr, San Antonio · 3.7 miles in a straight line · source: CMS Hospital General Information
Ask which hospital they send residents to and who goes with them.
Who to call in Texas
- Long-Term Care Ombudsman
- Texas State Long-Term Care Ombudsman Program. A free, confidential service that advises residents and families of nursing homes and assisted living and helps resolve concerns with the facility.(800) 252-2412 · Official website
- Free Medicare counseling (SHIP)
- Health Information, Counseling and Advocacy Program (HICAP) – Texas Medicare Help Line. They explain what Medicare covers and how to compare plans, without selling insurance.(800) 252-9240 · Official website
- Medicaid
- Texas Health and Human Services Commission (HHSC). Long-term care programs: STAR+PLUS, STAR+PLUS Home and Community Based Services (HCBS).(877) 541-7905 · Official website
- Licensing and inspections
- Texas Health and Human Services Commission (HHSC) – Long-term Care Regulation.Look up a license
- Services for older adults
- Texas HHS – Aging and Disability Resource Centers (ADRC) and Area Agencies on Aging.(855) 937-2372 · Official website
- Eldercare Locator (nationwide)
- A free national line that connects you with your local Area Agency on Aging.(800) 677-1116 · Official website
Contact information checked against official sources on October 15, 2026. These are free public services; hogaresparamayores.com is not affiliated with them.
At the same address
Other facilities with their own license or certification at the same address (for example, a campus with several levels of care).
-
Wholehearted Senior Living at Castle Hills
1207 Jackson Keller Rd, San Antonio, TX 78213
Official data and sources
- Texas HHSC — Directory of Assisted Living Facility Providers with an Active License, updated October 20, 2026
See a mistake? Let us know and we’ll fix it. Being listed in an official registry doesn’t mean hogaresparamayores.com knows or recommends the place.
Frequently asked questions
Does Wholehearted Care Senior Living at Castle Hills accept Medicaid?
Where is Wholehearted Care Senior Living at Castle Hills located?
What hospital is near Wholehearted Care Senior Living at Castle Hills?
How much does Wholehearted Care Senior Living at Castle Hills cost?
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Desert Sands Assisted Living, LLC
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