West Hills Health and Rehab
6801 Middlebrook Pike, Knoxville, TN 37919
3 out of 5 in Medicare’s overall rating
Summary
West Hills Health and Rehab is a nursing home in Knoxville, Tennessee, in Knox County. According to Medicare (CMS), it has 194 certified beds and it cares for an average of 106 residents a day. It is certified by Medicare and Medicaid since 2011. It is a nonprofit home. It reported to Medicare that it has beds for people on ventilators and palliative and hospice care beds. The closest hospital with an emergency room is University Health System, Inc, about 4.4 miles away in a straight line.
What it offers
- Ventilator beds
- Yes, 25 beds
- Hospice and palliative care beds
- Yes, 19 beds
- Resident council
- Yes, residents have an organized council
- Residents on the day of the last inspection
- 105 (41 on Medicaid and 9 on Medicare), on November 15, 2024
- Owner (organization)
- Hillcrest Healthcare Communities Inc (100%)
Public data from CMS — Long-Term Care Facility Characteristics (Form 671), 2nd quarter of 2026, CMS — Nursing Homes: Provider Information, CMS — Ownership, September 30, 2026. Confirm the details when you call.
Medicare ratings
Medicare (CMS) rates certified nursing homes from 1 to 5 stars. West Hills Health and Rehab has 3 out of 5 in the overall rating.
- Overall
- 3/5
- Health inspections
- 4/5
- Staffing
- 1/5
- Quality measures
- 2/5
- Long-stay residents
- 2/5
- Short-stay residents (rehab)
- 2/5
Star ratings are a useful reference, not a final verdict: it’s best to visit, meet the staff and ask your questions. Source: CMS, September 1, 2026.
Key facts
- Ownership
- Nonprofit (corporation)
- Certification
- Medicare and Medicaid
- Resident or family council
- Resident council
- Certified since
- January 20, 2011
- CMS certification number (CCN)
- 445501
What certification means. A certified nursing home meets the federal requirements of the Centers for Medicare & Medicaid Services (CMS) to receive payments from Medicare, as a skilled nursing facility, or from Medicaid, as a nursing facility. Federal rules require it to have enough nursing staff 24 hours a day, and the state agency inspects it without advance notice. Medicare covers only short stays for skilled care (nursing or therapy), usually after an inpatient hospital stay of at least 3 days, for up to 100 days per benefit period. For long stays, ask whether your family member qualifies for Medicaid.
Services and features
West Hills Health and Rehab hasn’t shared information about its services, prices, languages or availability yet. When you call, ask who they serve, what the rate includes, whether any staff speak Spanish and whether they have an opening now. Use our checklist.
Questions to ask when you call
Marisol’s tip: a ten-minute call clears up a lot. Keep these questions handy and write down the answers so you can compare with other places.
- Do you have a bed available now, and for what kind of stay: rehab after the hospital or long-term care?
- Do you accept Medicaid from admission, or only after a period of private pay? Do you take my relative’s Medicare plan?
- Is there staff who speaks Spanish on every shift, including nights?
- What therapies do you offer (physical, occupational, speech), and how many days a week?
- How do you keep the family informed, and when is the care plan meeting?
- What are the visiting hours, and can several family members visit at once?
Location and what’s nearby
The map loads as you scroll.
- Address
- 6801 Middlebrook Pike, Knoxville, TN 37919Knox County
- Closest hospital with an emergency room
- University Health System, Inc1924 Alcoa Highway, Knoxville · 4.4 miles in a straight line · source: CMS Hospital General Information
Ask which hospital they send residents to and who goes with them.
Medicare inspections
Like every certified nursing home, West Hills Health and Rehab gets regular inspections that the state carries out on Medicare’s behalf. We show you the public summary so you have the full picture. Each place can tell you how it works and what improvements it has made: it’s a good conversation to have during your visit.
- Last standard inspection
- November 15, 2024 · 5 deficiencies cited
- Fines (last 3 years)
- None on record
See the full reports on Medicare Care Compare. Source: CMS, September 1, 2026. Do you run this nursing home? Add your information so families can learn about your work.
Who to call in Tennessee
- Long-Term Care Ombudsman
- Tennessee State Long-Term Care Ombudsman Program (Tennessee Department of Disability and Aging). A free, confidential service that advises residents and families of nursing homes and assisted living and helps resolve concerns with the facility.(877) 236-0013 · Official website
- Free Medicare counseling (SHIP)
- Tennessee State Health Insurance Assistance Program (TN SHIP). They explain what Medicare covers and how to compare plans, without selling insurance.(877) 801-0044 · Official website
- Medicaid (TennCare)
- Division of TennCare (Tennessee Medicaid). Long-term care programs: TennCare CHOICES.(855) 259-0701 · Official website
- Licensing and inspections
- Tennessee Health Facilities Commission (HFC) – Division of Licensure and Regulation.Look up a license
- Services for older adults
- Tennessee Department of Disability and Aging – Area Agencies on Aging and Disability (AAAD).(866) 836-6678 · Official website
- Eldercare Locator (nationwide)
- A free national line that connects you with your local Area Agency on Aging.(800) 677-1116 · Official website
Contact information checked against official sources on October 15, 2026. These are free public services; hogaresparamayores.com is not affiliated with them.
Official data and sources
- CMS — Nursing Homes: Provider Information, updated September 30, 2026
See a mistake? Let us know and we’ll fix it. Being listed in an official registry doesn’t mean hogaresparamayores.com knows or recommends the place.
Frequently asked questions
Does West Hills Health and Rehab accept Medicaid?
Where is West Hills Health and Rehab located?
What is West Hills Health and Rehab’s Medicare rating?
What hospital is near West Hills Health and Rehab?
How much does West Hills Health and Rehab cost?
Other places nearby
-
Legacy Park Health and Rehabilitation
7424 Middlebrook Pike, Knoxville, TN 37909
1/5 MedicareMedicareMedicaid
Keep looking near Knoxville
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