Willows of Jackson
477 Cheyenne Drive, Jackson, TN 37715
Summary
Willows of Jackson is a residential care home in Jackson, Tennessee, in Claiborne County. It appears in Tennessee’s official licensing records as Residential Home for the Aged (without health services, licensed by the HFC), licensed for 16 residents. The closest hospital with an emergency room is Jackson-Madison County General Hospital, about 4.2 miles away in a straight line.
State license
- Type
- Residential Home for the Aged (without health services, licensed by the HFC)
- License number
- 654
- License status
- Licensed (HFC)
- Licensed capacity
- 16 residents
What this license means. A residential home for the aged is a home licensed by the Tennessee Health Facilities Commission (HFC) that provides room, meals, and personal services on a permanent basis to four or more unrelated people, most of them seniors. Personal services include supervision, help with daily activities, and attention to the resident's safety, but not nursing or medical care. Residents can walk; if they come to need health services the home does not provide, they move to a hospital, a nursing home, or an assisted living facility (ACLF).
Source: Tenn. Comp. R. & Regs. 0720-21-.01, Standards for Homes for the Aged: definitions (text via LII/Cornell), checked on October 15, 2026.
Look up the license and its inspections on the state’s website
Services and features
Willows of Jackson hasn’t shared information about its services, prices, languages or availability yet. When you call, ask who they serve, what the rate includes, whether any staff speak Spanish and whether they have an opening now. Use our checklist.
Questions to ask when you call
Marisol’s tip: a ten-minute call clears up a lot. Keep these questions handy and write down the answers so you can compare with other places.
- How many people live in the home, and how many caregivers are there during the day and at night?
- What does the monthly price include (room, meals, laundry, medications)?
- Can you care for my relative if they need more help over time, for example with memory or walking?
- Do you accept any Medicaid program or SSI in this state?
- Does anyone on the team speak Spanish? What are the meals like?
- Can I see the room and spend some time with the residents before deciding?
Location and what’s nearby
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- Address
- 477 Cheyenne Drive, Jackson, TN 37715Claiborne County
- Closest hospital with an emergency room
- Jackson-Madison County General Hospital620 Skyline Drive, Jackson · 4.2 miles in a straight line · source: CMS Hospital General Information
Ask which hospital they send residents to and who goes with them.
Who to call in Tennessee
- Long-Term Care Ombudsman
- Tennessee State Long-Term Care Ombudsman Program (Tennessee Department of Disability and Aging). A free, confidential service that advises residents and families of nursing homes and assisted living and helps resolve concerns with the facility.(877) 236-0013 · Official website
- Free Medicare counseling (SHIP)
- Tennessee State Health Insurance Assistance Program (TN SHIP). They explain what Medicare covers and how to compare plans, without selling insurance.(877) 801-0044 · Official website
- Medicaid (TennCare)
- Division of TennCare (Tennessee Medicaid). Long-term care programs: TennCare CHOICES.(855) 259-0701 · Official website
- Licensing and inspections
- Tennessee Health Facilities Commission (HFC) – Division of Licensure and Regulation.Look up a license
- Services for older adults
- Tennessee Department of Disability and Aging – Area Agencies on Aging and Disability (AAAD).(866) 836-6678 · Official website
- Eldercare Locator (nationwide)
- A free national line that connects you with your local Area Agency on Aging.(800) 677-1116 · Official website
Contact information checked against official sources on October 15, 2026. These are free public services; hogaresparamayores.com is not affiliated with them.
Official data and sources
- Tennessee Health Facilities Commission — Full Bed Reports (Assisted Care Living Facilities and Residential Homes for the Aged), updated August 10, 2026
See a mistake? Let us know and we’ll fix it. Being listed in an official registry doesn’t mean hogaresparamayores.com knows or recommends the place.
Frequently asked questions
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